Our approach
Institutional knowledge in government lives in documents nobody can find and people who are about to retire. We build retrieval-based AI search over your own plans, after-action reports, policies, and records, deployed where your data policy allows, with citations so staff can verify every answer.
Knowledge management services
Your knowledge, findable.
- Knowledge inventory: What documents and records hold institutional knowledge, and where they are.
- Retrieval-based AI search: Natural-language search that answers from your documents and cites the source.
- Knowledge capture: Structured capture of expertise from experienced staff before they leave.
- Content governance: Ownership, currency, and access rules so the knowledge base stays trustworthy.
Deployment
Trustworthy by design.
- Citations and verification: Every answer linked to the source so staff can check it.
- Access control: Answers respect the permissions on the underlying documents.
- Secure configuration: Deployment patterns that keep sensitive documents within your control.
- Adoption and measurement: Training and usage tracking so the tool becomes part of the work.
Why High Street?
High Street has watched agencies lose decades of experience to retirement and turnover, and we build knowledge tools with the same practitioner oversight we apply to everything else.